Ameyo Fusion CX
By Ameyo Fusion CX
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Ameyo Fusion CX is an omnichannel help desk ticketing software that allows agents to handle customer support tickets across various channels from a unified interface. It helps admins track all of their customer support queries and assign or rout them to the right agent. With this ticketing software, companies can support customers on their preferred channels whether it’s email, voice, chat or social media. Ameyo Fusion CX helps users to define their own business-specific configurations, customize their dashboards and reports, create their own rules, manage their business prompts and more. It also works as collaboration software, enabling team members to communicate and interact with each other. Ameyo Fusion CX can be integrated with pre-existing business tools to increase its usefulness. With features like screen pop, toolbar integration, two-way synchronization of information, agents get to draw customer-related information in real-time while answering their calls to improve the overall experience.
Pricing of Ameyo Fusion CX
- Omnichannel Ticketing
- Sentiment Analysis
- Collaboration
- Heat Map
- Ticket Resolver
- Ticket Prioritization
- Chatbot Integration
- Customer Portal
- Omnichannel Ticketing
- Sentiment Analysis
- Collaboration
- Heat Map
- Ticket Resolver
- Ticket Prioritization
- Chatbot Integration
- Customer Portal
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Key Features of Ameyo Fusion CX
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Mac |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Ameyo Fusion CX
SMEs
Enterprises
Company Details
| Company Name: | Ameyo Fusion CX |
|---|---|
| Headquarter: | Gurgaon, Haryana India |
| Website: |
Visit Website 
|
| Social Media: |
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Ameyo Fusion CX Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Ameyo Fusion CX are as follows :
- Enterprises
- SMEs
- SMEs
Ameyo Fusion CX has 1 plans,
- Ameyo Fusion CX Custom Plan USD 0
The key featuers of Ameyo Fusion CX are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Ameyo Fusion CX pricing model : Onetime(Perpetual License)
Ameyo Fusion CX is Online Software.
No
Ameyo Fusion CX offers Business Hours,Online (Ticket) support.
Ameyo Fusion CX provides Help Guides,Blogs,Video Guides for the software training.
