DiamanteDesk
By DiamanteDesk
0.0
DiamanteDesk is a free, open-source help-desk solution that is easy to use and can be customized to meet the unique needs of your business. It is based on a modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability, and extensibility. Our support ticketing system will help you take the quality of your customer care to a new level.
Pricing of DiamanteDesk
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
Awards & Badges Received
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Key Features of DiamanteDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses DiamanteDesk
SMEs
Enterprises
Company Details
| Company Name: | DiamanteDesk |
|---|---|
| Headquarter: | Kyiv, Western Ukraine Ukraine |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of DiamanteDesk?
The user group of DiamanteDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does DiamanteDesk cost?
DiamanteDesk has 1 plans,
- DiamanteDesk USD 0
Q. What are the main features of DiamanteDesk?
The key featuers of DiamanteDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does DiamanteDesk support?
DiamanteDesk pricing model : Onetime(Perpetual License)
Q. Is DiamanteDesk is online or offline?
DiamanteDesk is Online Software.
Q. Is customization possible in DiamanteDesk?
No
Q. What type of support does DiamanteDesk provide?
DiamanteDesk offers Online (Ticket) support.
Q. What type of guides provided by DiamanteDesk for training?
DiamanteDesk provides Help Guides,Blogs for the software training.
