DiamanteDesk

By DiamanteDesk

0.0
Rating out of 5 Based on 0 reviews

DiamanteDesk is a free, open-source help-desk solution that is easy to use and can be customized to meet the unique needs of your business. It is based on a modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability, and extensibility. Our support ticketing system will help you take the quality of your customer care to a new level.

Pricing of DiamanteDesk

Yearly
Monthly

DiamanteDesk

USD 0
USD 0

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  • Modern and the most prospective technologies
  • Deep integrations
  • Full control of the system via API
  • Modern and the most prospective technologies
  • Deep integrations
  • Full control of the system via API

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Key Features of DiamanteDesk

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses DiamanteDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: DiamanteDesk
Headquarter: Kyiv, Western Ukraine Ukraine
Website: Visit Website go-to-link
Social Media:

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DiamanteDesk Video

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Frequently Asked Questions (FAQs)

The user group of DiamanteDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

DiamanteDesk has 1 plans,

  • DiamanteDesk USD 0

The key featuers of DiamanteDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

DiamanteDesk pricing model : Onetime(Perpetual License)

DiamanteDesk is Online Software.

No

DiamanteDesk offers Online (Ticket) support.

DiamanteDesk provides Help Guides,Blogs for the software training.