DigitalGenius

By DigitalGenius

0.0
Rating out of 5 Based on 0 reviews

DigitalGenius is the AI platform that makes excellent customer service its top priority. The platform is powered by deep learning that understands your customers’ objectives. This then allows for automated resolutions through APIs that connect seamlessly to your own backend systems.

Pricing of DigitalGenius

DigitalGenius

USD 0
USD 0

Buy Now
  • Reduce customer service costs
  • Delight your customers and boost customer satisfaction
  • Unlock The Full Potential of your Agents
  • Future Proof Process Automation
  • Tailored Solutions
  • Reduce customer service costs
  • Delight your customers and boost customer satisfaction
  • Unlock The Full Potential of your Agents
  • Future Proof Process Automation
  • Tailored Solutions

Awards & Badges Received

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Key Features of DigitalGenius

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Business Hours
Customization: No
Languages Support: English

Who uses DigitalGenius

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: DigitalGenius
Headquarter: london, London United Kingdom
Website: Visit Website go-to-link
Social Media:

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of DigitalGenius are as follows :

  • Enterprises
  • SMEs
  • SMEs

DigitalGenius has 1 plans,

  • DigitalGenius USD 0

The key featuers of DigitalGenius are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

DigitalGenius pricing model : Onetime(Perpetual License)

DigitalGenius is Online Software.

No

DigitalGenius offers Business Hours support.

DigitalGenius provides Help Guides,Blogs,Video Guides for the software training.