HelpRealm

By HelpRealm

0.0
Rating out of 5 Based on 0 reviews

HelpRealm is a customer support system that allows users to create support requests using a personal workspace contact form. The form allows for textual content and attachments to be included in the request. The system creates a smooth communication platform for small teams and freelancers by widely managing groups, agents, and other system settings while keeping users notified of ticket events via email. This platform supports features like unlimited tickets/agents/groups, various ticket types/statuses/priorities, different agent roles, routes tickets through groups, customizes ticket contact form, personal FAQ for customers, Gravatar support, Multilanguage ready, and more. The software offers protection modules against XSS, SQL injection, CSRF, and spam. It also provides users with a customer view that helps them to see how the visitors’ ticketing pages would look like. A customer can either get to see a form for raising tickets, or may also access a personal page wherein all their ticket information and conversion details would

Pricing of HelpRealm

no-pricing
For get detailed pricing as per your requirements.

Awards & Badges Received

Get More Awards & adges from Techimply
Badge-1
Badge-2
Badge-3

Key Features of HelpRealm

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software Help Desk Software For Free
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses HelpRealm

Personal
Personal
SMEs
SMEs

Company Details

Company Name: HelpRealm
Headquarter: NA,
Website: Visit Website go-to-link
Social Media:

Most Popular Software

eStreamDesk

By eStreamDesk

0.0
Rating out of 5 Based on 0 reviews

Ameyo Fusion CX

By Ameyo Fusion CX

0.0
Rating out of 5 Based on 0 reviews

UseDesk

By UseDesk

0.0
Rating out of 5 Based on 0 reviews

Plumsail HelpDesk

By Plumsail HelpDesk

0.0
Rating out of 5 Based on 0 reviews

Simplydesk

By Simplydesk

0.0
Rating out of 5 Based on 0 reviews

ThriveDesk

By ThriveDesk

0.0
Rating out of 5 Based on 0 reviews

Most trusted software on Techimply

Zoho Projects

Free online project management system by Zoho

0.0
Rating out of 5 Based on 0 reviews

Zendesk

Best Customer Service Software

0.0
Rating out of 5 Based on 0 reviews

Zoho SalesIQ

Live Chat Software Re-imagined for Growth

0.0
Rating out of 5 Based on 0 reviews

Salesforce

Sales Force Automation Solutions And SFA Software

0.0
Rating out of 5 Based on 0 reviews

Freshdesk

Cloud-based Customer Support Software

0.0
Rating out of 5 Based on 0 reviews

Zoho Social

A unique and powerful software suite to transform the way you work

0.0
Rating out of 5 Based on 0 reviews

HelpRealm Video

User Reviews

Write a Review

Frequently Asked Questions (FAQs)

The user group of HelpRealm are as follows :

  • Personals
  • SMEs

HelpRealm has 0 plans.

HelpRealm is Online Software.

No

HelpRealm offers Online (Ticket) support.

HelpRealm provides Help Guides,Blogs for the software training.