Zoho CRM is a cloud-based, 360° business management platform that streamlines business processes to deliver better customer experiences. Gain better visibility at every stage of your sales pipeline and nurture leads into deals with AI-powered tools that highlight trends related to buying behaviour, customer preferences, and more. Customize views and layouts with a simple in-built drag-and-drop editor called Canvas, the 1st design studio feature available in a CRM. Close deals faster with better visibility at every stage of your sales pipeline, omnichannel connectivity, and AI-powered tools.

Zoho CRM comes with transparent contracts, flexible monthly & annual pricing plans for businesses of all sizes and types.

Key features of Zoho CRM include : 

Sales force Automation: Zoho CRM enables businesses to automate their end-to-end sales tasks. From within this single feature, sales teams can manage leads, deals, accounts, and contacts. They can identify potential revenue-generating leads, nurture and engage with them, and successfully convert leads into deals. Using workflow rules, they can also automate routine sales tasks and focus on growing customer relationships.
Canvas enables users to customize their CRM layouts according to industry requirements. With a simple drag-and-drop editor, users can design the CRM to suit their needs or choose from a list of pre-built industry specific templates.
Omnichannel communication connects businesses with their customers through multiple channels like email, telephony, and social media platforms. Enables team collaborations through chats from within the platform.
In-depth analytics tools help businesses make data-driven decision-making. Generate customizable reports and charts with Sales analytics, view sales performance and status using dashboards,
AI-powered sales assistant Zia can make sales predictions, detect anomalies based on buying behavior and trends, suggest workflows and best time to contact customers.
Marketing automation feature helps businesses segment customers and run targeted marketing campaigns, analyse ROI of campaigns to identify effective campaigns.
Data security with two-factor authentication, HIPAA compliant and meets GDPR guidelines.
Zoho CRM's mobile app is known for its ease-of-use and simplifying business processes to a great extent. Businesses can take all the CRM activities on-the-go while receiving real-time notifications. Users can take notes, schedule meetings, view analytics dashboards, scan business cards, and turn them into CRM contacts.