Zoho Desk

Top Rated Customer Service Help Desk Software

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Zoho Desk is Zoho's flagship cloud-based customer service management software that helps companies deliver lasting customer experiences. It aims to make customers happier, agents empowered, and businesses healthier. With Zoho Desk, you can deliver seamless omni-channel support, improve agent productivity at scale, customize your help desk, leverage powerful AI capabilities, automate mundane tasks, get live performance insights, and deeply integrate with apps you use daily - all without spending a fortune.

Pricing of Zoho Desk

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Key Features of Zoho Desk

Key Features:

Help Desk Management
Cataloging/Categorization
Collaboration Tools
Full Text Search
Knowledge Management
Self Service Portal
Customizable Branding
Reporting/Analytics
Customizable Templates
Feedback Management
Live Chat
Customer Support

Key Specification

Other Categories:	Help Desk Software After Sales Service Software Customer Experience Management Software Customer Support Software Customer Success Software Knowledge Base Software Help Desk Software For Free Help Desk Software For Mac
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Who uses Zoho Desk

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Zoho Corporation
Headquarter:	Chennai, Tamil Nadu India
Website:	Visit Website
Social Media:	Facebook Twitter LinkedIn

Zoho Desk Description

Zoho Desk is the industry’s first context-aware software built to resolve everyday customer service challenges. This omni-channel customer service software is easy to sign up and use. It has a unified platform with the right set of tools for ticket management, telephony, Instant messaging on all popular channels, AI, automation, survey, analytics and self-service.

All you got to do is set it up for your business and explore the seamless customer service experience. You can try the following editions as per your business requirement.

Price: Zoho Desk offers a 15-day free trial after which teams can continue with the free plan for 3 agents or choose from the paid editions ranging from US $14 – US $40 per agent per month. It is easy to set up and broadly customizable. It has an intuitive ticketing view and makes team collaboration easier. It packs all the automation and analytics necessary to scale to any volume of customers. It is widely extensible and offers integration options to connect with other business tools used by the team for context and continuity.