ThriveDesk
By ThriveDesk
0.0
As a small or medium business, your brand image, mission and values are all represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way.
Pricing of ThriveDesk
- 2 Mailboxes
- 2 Live chat assistant
- 5 automation rules
- Private notes
- HTML Signature
- Internal search
- Realtime visitor tracking on chat
- Standard integrations
- Up to 10 users
- 2 Mailboxes
- 2 Live chat assistant
- 5 automation rules
- Private notes
- HTML Signature
- Internal search
- Realtime visitor tracking on chat
- Standard integrations
- Up to 10 users
- Includes features of Basic plan
- plus
- Unlimited mailboxes
- Unlimited live chat assistant
- Unlimited automation rules
- 1 Docs site
- 1 Community forum
- Reports (Full history)
- Custom fields COMING
- API access
- No ThriveDesk branding
- No maximum user count
- Free migration from others platform
- Includes features of Basic plan
- plus
- Unlimited mailboxes
- Unlimited live chat assistant
- Unlimited automation rules
- 1 Docs site
- 1 Community forum
- Reports (Full history)
- Custom fields COMING
- API access
- No ThriveDesk brand
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Key Features of ThriveDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses ThriveDesk
SMEs
Enterprises
Company Details
| Company Name: | ThriveDesk |
|---|---|
| Headquarter: | Dhaka , Dhaka Bangladesh |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of ThriveDesk?
The user group of ThriveDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does ThriveDesk cost?
ThriveDesk has 2 plans,
- Basic USD 8 /User/Month
- Pro USD 15 /User/Month
Q. What are the main features of ThriveDesk?
The key featuers of ThriveDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does ThriveDesk support?
ThriveDesk pricing model : Monthly,Yearly
Q. Is ThriveDesk is online or offline?
ThriveDesk is Online Software.
Q. Is customization possible in ThriveDesk?
No
Q. What type of support does ThriveDesk provide?
ThriveDesk offers Online (Ticket) support.
Q. What type of guides provided by ThriveDesk for training?
ThriveDesk provides Help Guides,Blogs for the software training.
