UseDesk
By UseDesk
0.0
UseDesk is a cloud-based customer support software that consolidates all your customer communication channels into one user-friendly interface. It's ideal for companies that are tired of using different interfaces for interacting with their customers, keeping text templates in Word files, and tracking request reports in Excel.
Pricing of UseDesk
- Email and Telephony
- Chat and Instant Messaging
- Social Networks
- Knowledge Base
- Reports
- Tags
- Chat Bots
- Response Templates
- Automation
- Customer Support
- Email and Telephony
- Chat and Instant Messaging
- Social Networks
- Knowledge Base
- Reports
- Tags
- Chat Bots
- Response Templates
- Automation
- Customer Support
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Key Features of UseDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses UseDesk
SMEs
Enterprises
Company Details
| Company Name: | UseDesk |
|---|---|
| Headquarter: | NA, |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of UseDesk?
The user group of UseDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does UseDesk cost?
UseDesk has 1 plans,
- UseDesk USD 45 /Month
Q. What are the main features of UseDesk?
The key featuers of UseDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does UseDesk support?
UseDesk pricing model : Onetime(Perpetual License)
Q. Is UseDesk is online or offline?
UseDesk is Online Software.
Q. Is customization possible in UseDesk?
No
Q. What type of support does UseDesk provide?
UseDesk offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by UseDesk for training?
UseDesk provides Help Guides,Blogs,Video Guides for the software training.
