Casengo

By Casengo

0.0
Rating out of 5 Based on 0 reviews

Casengo's cloud-based customer support application gives online retailers and other small businesses the ability to respond to customer questions more quickly and effectively than ever before. With one team inbox for customer chats, emails and social media posts, businesses can provide a more streamlined and efficient customer service experience.

Pricing of Casengo

Premium

USD 0
USD 0

Buy Now
  • Live chat
  • One team
  • FAQ help center
  • Unlimited mailboxes
  • Unlimited conversations
  • Mobile App iPhone and Android
  • Support via email only
  • Live chat
  • One team
  • FAQ help center
  • Unlimited mailboxes
  • Unlimited conversations
  • Mobile App iPhone and Android
  • Support via email only

Enterprise

USD 0
USD 0

Buy Now
  • Includes features of Premium plan
  • plus
  • Multi-brand & inbox filters
  • Unlimited teams & workflows
  • Ecommerce plugins
  • Facebook Messenger
  • WhatsApp Connector (+50 eur /mo)
  • Instagram pages
  • Chatbots
  • Support via email
  • chat
  • phone
  • Includes features of Premium plan
  • plus
  • Multi-brand & inbox filters
  • Unlimited teams & workflows
  • Ecommerce plugins
  • Facebook Messenger
  • WhatsApp Connector (+50 eur /mo)
  • Instagram pages
  • Chatbots
  • Support via email
  • chat
  • phone

Elite

USD 0
USD 0

Buy Now
  • Includes features of Enterprise plan
  • plus
  • API
  • Custom integrations
  • Custom reports
  • Various billing options
  • Success manager
  • Includes features of Enterprise plan
  • plus
  • API
  • Custom integrations
  • Custom reports
  • Various billing options
  • Success manager

Awards & Badges Received

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Key Features of Casengo

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Casengo

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: Casengo
Headquarter: Amsterdam, North Netherlands Netherlands
Website: Visit Website go-to-link
Social Media:

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of Casengo are as follows :

  • Enterprises
  • SMEs
  • SMEs

Casengo has 3 plans,

  • Premium USD 0
  • Enterprise USD 0
  • Elite USD 0

The key featuers of Casengo are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Casengo pricing model : Onetime(Perpetual License)

Casengo is Online Software.

No

Casengo offers Business Hours,Online (Ticket) support.

Casengo provides Help Guides,Blogs,Video Guides for the software training.