Casengo
By Casengo
0.0
Casengo's cloud-based customer support application gives online retailers and other small businesses the ability to respond to customer questions more quickly and effectively than ever before. With one team inbox for customer chats, emails and social media posts, businesses can provide a more streamlined and efficient customer service experience.
Pricing of Casengo
- Live chat
- One team
- FAQ help center
- Unlimited mailboxes
- Unlimited conversations
- Mobile App iPhone and Android
- Support via email only
- Live chat
- One team
- FAQ help center
- Unlimited mailboxes
- Unlimited conversations
- Mobile App iPhone and Android
- Support via email only
- Includes features of Premium plan
- plus
- Multi-brand & inbox filters
- Unlimited teams & workflows
- Ecommerce plugins
- Facebook Messenger
- WhatsApp Connector (+50 eur /mo)
- Instagram pages
- Chatbots
- Support via email
- chat
- phone
- Includes features of Premium plan
- plus
- Multi-brand & inbox filters
- Unlimited teams & workflows
- Ecommerce plugins
- Facebook Messenger
- WhatsApp Connector (+50 eur /mo)
- Instagram pages
- Chatbots
- Support via email
- chat
- phone
- Includes features of Enterprise plan
- plus
- API
- Custom integrations
- Custom reports
- Various billing options
- Success manager
- Includes features of Enterprise plan
- plus
- API
- Custom integrations
- Custom reports
- Various billing options
- Success manager
Awards & Badges Received
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Key Features of Casengo
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Casengo
SMEs
Enterprises
Company Details
| Company Name: | Casengo |
|---|---|
| Headquarter: | Amsterdam, North Netherlands Netherlands |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Casengo?
The user group of Casengo are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Casengo cost?
Casengo has 3 plans,
- Premium USD 0
- Enterprise USD 0
- Elite USD 0
Q. What are the main features of Casengo?
The key featuers of Casengo are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Casengo support?
Casengo pricing model : Onetime(Perpetual License)
Q. Is Casengo is online or offline?
Casengo is Online Software.
Q. Is customization possible in Casengo?
No
Q. What type of support does Casengo provide?
Casengo offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by Casengo for training?
Casengo provides Help Guides,Blogs,Video Guides for the software training.
