CRMdesk

By CRMdesk

0.0
Rating out of 5 Based on 0 reviews

CRMdesk is a web-based help desk software that is very efficient for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. CRMdesk is scalable enough to grow with your business needs, from small companies to large enterprises, and from specific manufacturers to vertical business integration.

Pricing of CRMdesk

Standard Edition

USD 0
USD 0

Buy Now
  • 5 Customer Service Representatives: $49
  • 10 Customer Service Representatives: $75
  • 25 Customer Service Representatives: $149
  • Unlimited Customer Service Representatives: $249
  • 24/7 customer support included
  • Free lifetime upgrade
  • Unlimited amount of customers
  • Highly customizable: Ability to change Customer Desk appearance.
  • Integration with your website: Application is specially designed and developed to allow fast and complete integration with existing customer's website.
  • Multilingual user interface:

Professional Edition

USD 0
USD 0

Buy Now
  • 5 Customer Service Representatives: $75
  • 10 Customer Service Representatives: $99
  • 25 Customer Service Representatives: $199
  • Unlimited Customer Service Representatives: $299
  • Discussion Forum: Customer's community where they can find solutions
  • advices
  • discussions and friends.
  • Idea Exchange: Dedicated "ideas" forum for customers to post
  • vote
  • comment and see what is planned to deliver.
  • SSL security option: Secure customer communication through the Customer Desk site using 128-bit encryption.
  • FAQ

Awards & Badges Received

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Key Features of CRMdesk

Key Features:
  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Key Specification

Other Categories: Help Desk Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses CRMdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: CRMdesk
Headquarter: NA,
Website: Visit Website go-to-link
Social Media:

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User Reviews

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Frequently Asked Questions (FAQs)

The user group of CRMdesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

CRMdesk has 2 plans,

  • Standard Edition USD 0
  • Professional Edition USD 0

The key featuers of CRMdesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

CRMdesk pricing model : Onetime(Perpetual License)

CRMdesk is Online Software.

No

CRMdesk offers Online (Ticket) support.

CRMdesk provides Help Guides,Blogs for the software training.