SympoQ
By SympoQ
SympoQ is a help desk system that is built to manage and automate customer service and support activities from a single place. It is quick and easy to set up, and is customizable to fit the needs of your business. The customer portal is accessible 24/7 and allows customers to search for solutions from the knowledge base. This results in increased loyalty from customers.
Pricing of SympoQ
- 100 tickets
- 1000 events
- Ticket Management
- Agent Portal
- Email Ticketing
- Basic Support
- 12 Months of Data Retention
- Real-Time Reports
- Report Builder
- Workflow Rules
- Custom Submission Fields
- from $0.20 / Ticket
- from $0.20 / 10 Events
- 100 tickets
- 1000 events
- Ticket Management
- Agent Portal
- Email Ticketing
- Basic Support
- 12 Months of Data Retention
- Real-Time Reports
- Report Builder
- Workflow Rules
- Custom Submission Fields
- from $0.20 / Ticket
- from $0.20 / 10 Events
- 300 tickets
- 3000 events
- Includes features of Concept plan
- plus
- Dedicated Customer Portal
- Knowledgebase
- Scheduled Actions
- Unlimited Workspaces
- Ticket Update Fields
- from $0.25 / Ticket
- from $0.30 / 10 Events
- 300 tickets
- 3000 events
- Includes features of Concept plan
- plus
- Dedicated Customer Portal
- Knowledgebase
- Scheduled Actions
- Unlimited Workspaces
- Ticket Update Fields
- from $0.25 / Ticket
- from $0.30 / 10 Events
- 1000 tickets
- 10000 events
- Includes features of Team plan
- plus
- Intelligent solutions
- Bulk Import Customers
- Email Conversion Placeholders
- from $0.25 / Ticket
- from $0.15 / 10 Events
- 1000 tickets
- 10000 events
- Includes features of Team plan
- plus
- Intelligent solutions
- Bulk Import Customers
- Email Conversion Placeholders
- from $0.25 / Ticket
- from $0.15 / 10 Events
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of SympoQ
Key Features:
Key Specification
Other Categories: | Help Desk Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Phone,Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses SympoQ
Personal
SMEs
Company Details
Company Name: | SympoQ |
---|---|
Headquarter: | NA, |
Website: | Visit Website |
Social Media: |
Most Popular Software
ManageEngine RMM Central
Remote Monitoring and Management (RMM) software for MSPs
Onfra
Onfra.io is a SaaS platform that streamlines and optimizes hybrid workplace management.
eStreamDesk
By eStreamDesk
Ameyo Fusion CX
By Ameyo Fusion CX
UseDesk
By UseDesk
Most trusted software on Techimply
Zoho Desk
Top Rated Customer Service Help Desk Software
Zoho Voice
By Zoho
Freshservice
Modernize your service delivery with Freshservice
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
Tidio
By Tidio
Surfshark
By Surfshark
User Reviews
Share your experience! Be the very first reviewer.
Write a Review
Frequently Asked Questions (FAQs)
Q. Who are the main user group of SympoQ?
The user group of SympoQ are as follows :
- Personals
- SMEs
- SMEs
Q. How much does SympoQ cost?
SympoQ has 3 plans,
- Concept USD 0 /Month
- Team USD 79 /Month
- Premium USD 325 /Month
Q. What are the main features of SympoQ?
The key featuers of SympoQ are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does SympoQ support?
SympoQ pricing model : Onetime(Perpetual License)
Q. Is SympoQ is online or offline?
SympoQ is Online Software.
Q. Is customization possible in SympoQ?
No
Q. What type of support does SympoQ provide?
SympoQ offers Phone,Online (Ticket) support.
Q. What type of guides provided by SympoQ for training?
SympoQ provides Help Guides,Blogs for the software training.